Cancellations affect me significantly. A last minute cancellation leaves me little chance of filling the reserved space due to the nature of my business. For these reasons, I uphold a strict cancellation policy. Cancellations made 31 days before your trip are transferable and/or deposits refundable. Cancellations made 30 days or less prior to your schedule trip; no refund is possible regardless of the reason, unless I rebook the day. But again, that is rarely possible at the last minute due to the nature of my business. Cancellations made 7 days or less prior to your scheduled trip; the balance for the full day is owed. You can replace your guests at anytime but I cannot refund money for no-shows.
Texas weather is often windy, wet and sometimes violent of which I have no control. Windy conditions and light drizzle are normally not reasons for cancellation. Consequently, I am very careful in consulting with you, the client, before any decisions are made to cancel a trip. I, as Captain, ultimately make the final decision. If a weather cancellation occurs, you have the option of re-scheduling or obtaining a refund.
Questions? Call Us